Payment and Insurance Information

We are In-Network with the Following Insurance Plans:

  • BlueCross BlueShield

  • BluePlus of MN

  • Veteran Community Care

  • TriCare / TriWest

  • Medica

  • Medicaid

  • Medical Assistance

  • MHCP (Minnesota Health Care Programs)

  • PrimeWest

  • South Country Health Alliance

  • Atena

  • UBH (Optum)

  • United Healthcare

  • If you don't see your insurance company, please ask!

+ We are in the process of adding more insurance plans

Portside Counseling LLC is contracted with the health insurance companies listed above, however is not able to verify network status (in-network or out-of-network) for clients’ specific plans. The MAJORITY of these companies’ insurance plans will be in network with Portside Counseling LLC however occasional exceptions do exist.

*To make sure that your services at Portside Counseling are covered as in-network benefits by your insurance, you need to contact the customer service number on the back of your card. Ask specifically if your therapist (or your therapist’s supervisor if your therapist is pre-licensed) at Portside Counseling at the 340 Michigan Street SE, where you will be seeing them is an “in-network” provider for your specific plan.

If your insurance is not listed above, out-of-network use of your insurance may be an option. Please contact us for more information.

Payment for Sessions

You are expected to pay for each session at the time it is held, unless agreed to otherwise or unless you have insurance coverage that requires another arrangement.

Payments and copays are processed daily and can be made via cash, check, or via our online portal using major credit cards, debit cards, and HSA/FSA cards.

If using insurance, you are responsible for providing Portside Counseling LLC with insurance information that is complete and current, including a copy of your insurance card. It is very important that you find out exactly what mental health services your insurance policy covers. You are ultimately responsible for understanding your insurance coverage. You are also responsible for payment of any amount that is not paid by your insurance (co-pays, co-insurance, deductibles, and non-covered services).

Good Faith Estimate Notice

  • You have the right to receive a “Good Faith Estimate” explaining how much your mental health care will cost.

  • Under the law, health care providers need to give patients who do not have insurance or who have opted-out of the use of their insurance an estimate of the expected charges for medical services, including psychotherapy services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

  • You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

  • For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.